Terms and Conditions of Use

The website www.goflow.live is owned by PRODUITS NATURELS IVA S.R.L. To use our website and to purchase any services we provide, please review the "Terms and Conditions of Use."

USER = the person accessing the website www.goflow.live

CLIENT = any person contacting us to purchase services

SERVICE PROVIDER = PRODUITS NATURELS IVA S.R.L.

BENEFICIARY = the person who has purchased any of our services (the beneficiary can be an individual or a legal entity)

1.Service Purchase

To purchase any of the services we offer, you must accept the terms and conditions presented. Failure to accept these terms and conditions will prevent the conclusion of a contract between you and PRODUITS NATURELS IVA S.R.L.

2.Copyright

Both the design and content of our website, www.goflow.live, are the property of PRODUITS NATURELS IVA S.R.L., protected by current intellectual property legislation. No materials presented on our site may be reproduced in any way without the written consent of PRODUITS NATURELS IVA S.R.L. By entering into a service contract with our agency, you agree to the retention of copyright by PRODUITS NATURELS IVA S.R.L. over the websites created for you.

3.Requesting Price Quotes

You can contact us to obtain a price quote for the desired service using the contact form on our website, via the Calendly application, or by sending your request via email to goflowdesign@gmail.com, and we will respond as soon as possible. However, to receive the most accurate price quote for the desired service, you need to provide complete and accurate details about the project you wish to undertake or schedule a meeting to discuss all necessary aspects of your project. Additionally, for the monthly services we offer, such as website hosting or monthly maintenance, you need to provide accurate information about the site for which you want hosting or maintenance. If the provided data is incorrect or incomplete, we are not responsible for any inconveniences caused or the quoted price.

4.Billing, Payment, Service Termination/Suspension

For purchased services, billing is done according to what has been agreed with the beneficiary, as per the service contract between the two parties. The payment term is specified on the invoice, and delayed payment may lead to suspension or even termination of services, with prior notification to the client. Services will be reactivated after payment has been made.

5.Rights and Obligations of the Parties

5.1 Rights and Obligations of the Beneficiary

5.1.1 The Beneficiary agrees to:

a. Pay the value of the service before or by the agreed deadlines.

b. If services are not paid within 28 days from the invoice due date (or proforma invoice), the SERVICE PROVIDER reserves the right to suspend services until payment is received.

c. Provide the SERVICE PROVIDER with the work necessary for project completion, and accept delays in deadlines if caused by the BENEFICIARY.

d. Provide the SERVICE PROVIDER with accurate information and data as requested, and deliver it by the agreed deadline.

e. Not allow unauthorized personnel to make changes to the websites or software covered by the contract.

f. Not use the purchased services for illegal activities or purposes that contravene legislation concerning minor protection.

g. Use the website or servers where it is hosted only for legal purposes.

h. Adhere to problem resolution deadlines related to the website’s operation as agreed with the provider when a maintenance subscription is in place.

5.1.2 The Beneficiary has the right to:

a. Use the services or products offered by PRODUITS NATURELS IVA S.R.L. only under the contractual conditions agreed by both parties.

b. Report any errors affecting the operation of the site to the provider, especially if it is hosted on PRODUITS NATURELS IVA S.R.L.'s servers.

5.2 Rights and Obligations of the Service Provider

5.2.1 The Service Provider agrees to:

a. Establish and adhere to the agreed deadlines for delivering work.

b. Respect the delivery deadlines set in agreement with the BENEFICIARY.

c. Provide accurate and loyal service, without disclosing information about the BENEFICIARY’s activities to third parties.

d. Ensure the confidentiality of access passwords or email passwords if applicable.

e. Resolve technical issues reported by the beneficiary within the agreed timeframe.

5.2.2 The Service Provider has the right to:

a. Request all necessary information from the beneficiary to fulfill the contractual conditions, including personal data.

6.Force Majeure

Force majeure, defined as an unforeseeable and unavoidable event occurring after the contract's effective date, which prevents one or both parties from fulfilling their contractual obligations, exempts the responsible party from liability under the law. The party invoking force majeure will notify the other party in writing as soon as possible, but no later than 15 days, according to Romanian legal practice. The occurrence of force majeure will not excuse the BENEFICIARY from paying for services already rendered by the SERVICE PROVIDER.

7.Disputes

Any disputes arising from the execution of the contract between the beneficiary and PRODUITS NATURELS IVA S.R.L. will be resolved amicably, and if unresolved, the parties will turn to the courts in Romania.

8.Intellectual Property

PRODUITS NATURELS IVA S.R.L. owns all materials and information presented on the website www.goflow.live. It is forbidden to copy, reproduce, or distribute these materials to third parties without the written consent of PRODUITS NATURELS IVA S.R.L.